First Time Visitors

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First Time Student Visitors

CAPS office is located on the 5th floor of the Student Center Building, in Suite 552. The counselor on duty is available anytime between the hours of 9:00 AM and 4:00 PM, Monday through Friday, except during university closures. Students, you are welcome to stop by at your convenience. No appointment necessary!

Initial Contact

Step 1: Students will make intial contact with the front desk staff. You will be welcomed and given an information page to complete.

Step 2: After completing the information page, you will be asked to complete two short surveys on one of our private and secure computers.

Step 3: After completing the surveys, you will be seen by one of the counselor's on duty for a triage assessment, meaning you will be asked to briefly talk about why you came to CAPS, what type of assistance you are looking for, and answer a few brief questions about your background information. The counselor will explain confidentiality to you before asking questions.

Step 4: You will be asked about times you have available to be scheduled for an Intake Appointment, should

 the CAPS Clinical Review Team feel that CAPS can meet your needs (the Clinical Review Team will meet later in the day to review your request for services). If your concerns require services that CAPS cannot provide or are out of our Scope of Services, then you may be asked to meet with our case manager to be given referrals to other agencies that can better meet your needs.

Step 5: The counselor on duty will give you feedback as to the next step.
 

This process takes approximately 45-60 minutes. 
 

Intake Appointment

Step 1: After the CAPS Clinical Review Team has determined that you are eligible for CAPS services, then you will be contacted to schedule an intake appointment. You will be assigned to the counselor that will be working with you.

Step 2: For this appointment, you will need to bring completed paperwork (see below where you can click on the link to the PDF file, print the file, complete the paperwork, and bring it with you to the appointment).

Step 3: At the intake appointment, you will be asked to provide more in depth background information about yourself and your counseling goals. You will also have an opportunity to ask questions about the counseling process or the counselor's qualifications.

All clinical contacts with CAPS, and any information discussed during the sessions are confidential. We will not release any student's information without a written permission. However, limits of confidentiality apply, should a student be in any danger of harming themselves or another person, in cases of suspected child or elderly abuse, in some cases where there are legal proceedings, and in case of a medical emergency.

CLICK HERE TO OBTAIN A PDF FILE OF FORMS FOR YOU TO PRINT, COMPLETE, AND BRING WITH YOU TO YOUR SCHEDULED INTAKE APPOINTMENT WITH YOUR ASSIGNED COUNSELOR.